Frequently Asked Questions

That depends on the products in your cart. You can identify this by the products marked as available but with a non-immediate delivery time.

Types of products:

Immediate Delivery: Available in the warehouse, meaning the product is physically in Casa Porfiria's showroom.

One-Week Delivery: Products marked this way are likely custom-made by our artists and will require time to prepare your order. Your order will take between 45 and 60 days to arrive.

Visa, MasterCard, or American Express debit or credit cards

Apple Pay

Transfers to the CLABE account number: 012680004652886811 Account: 0465288681


Contact us at the email or call +52 (442) 322 5625.

Send your transfer receipt to, and we will shortly send you an email confirming the transaction.

Contact us at the email or call 442 223 5625.

Once the transaction is confirmed, you will shortly receive an email confirming your order.

You can visit us at our showroom. Located at Capuchinas #410, Col. Carretas, Queretaro, Qro and at Plaza ATRIUM, stores 3 & 4, Blvrd Mijares corner of Calle Coronado, San Jose del Cabo, B.C.S.

The approximate delivery time is 45 to 60 days.

Send your tax ID (RFC), complete address, legal business name, and order number to the email: You will receive your order invoice shortly.

Once the transaction is complete, you will receive a purchase confirmation email with payment verification. As soon as the product has been confirmed to be shipped to its destination, you will receive a tracking email to track the order, and finally, you will receive a shipping confirmation email once the package arrives at the address specified by the customer.

Casa Porfiria manufactures the products once the customer requests them. The customer can cancel the purchase of one or more products only if the purchased products have not been confirmed through the first purchase confirmation email and payment verification. In such cases, please contact Casa Porfiria as soon as possible through the email or phone: 442 223 5625 to proceed with the refund process. If the product(s) have already started their manufacturing process or have been delivered to the customer, the purchase cannot be canceled, and you will need to follow the "returns" procedure.

We invite you to read our terms and conditions section.


The best furniture and decorations in Mexico.

We select the best products to make your home a unique space.

Furniture Sold
Years of Experience

Our Values

We are always there for our customers.
We work with the highest quality furniture and decorations.
We offer warranty to our customers on their purchases and projects.
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